Delivery and Returns

Please note, made to order items listed above in bold, will be sent on a next day service as soon as they are made. Please be aware that these items will need to be signed for.

Shipping outside of the United Kingdom

Price calculated at the checkout. 

Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.

Delivery times will vary according to the destination and we recommend you look on the Royal Mail website to get an estimate.

Returns, refunds and exchange policy

• If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of purchase except over the Christmas period when returns are extended to 15th January. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund to the card used to purchase the item or, if preferred, we will exchange the item or issue a gift card.
• Any returns made after 14 days from date of purchase can only be exchanged or refunded as a gift card for our store, unless the item is faulty.
• We cannot accept returns on bespoke items made specifically at your request unless faulty or expressly agreed in writing at time of purchase.
• If you have purchased your Helen Moore products from a shop or another website please make sure you return your items to the relevant retailer. We cannot refund or exchange goods sold by a third party.
• Please send your items to A Little Bit Moore Ltd, Helen Moore, 37 West Street, Witheridge, Tiverton, Devon, EX16 8AA.
• The item is your responsibility until it reaches us so we recommend you have proof of postage and use a service that insures you for the value of the goods.